Contact information

Contact Us

We’d love to hear from you! Whether you have a question about your order, our products, or anything else, we’re here to help.


📧 Email

For all enquiries, please contact us at:
luxeglobesco@outlook.com

We aim to respond within 24–48 hours (Monday–Friday).


📦 Order Support

If you’re contacting us about an order, please include:

  • Your order number
  • Your full name
  • A brief description of the issue

This helps us resolve your query faster.


🕒 Business Hours

Our customer support hours are:
Monday – Friday: 9am – 5pm
(Excluding weekends and public holidays)


📱 Social Media (Optional)

You can also reach us or follow us here:

  • TikTok: @luxeglobesco1

⚠️ Important Notes

  • We do not offer phone support at this time
  • Please allow up to 48 hours for a response during busy periods
  • For damaged or faulty items, please include photos in your email